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Inbound Customer Service Representative - Contact Centre
Employer
Eldis Group PartnershipDate Posted
March 09, 2023Languages
English-
Location Work from home
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Earnings $15.00 hourly
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Work Hours 40 hours per week
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Position Permanent Full Time
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Vacancies 10  Vacancies
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Closing Date Mar 23, 2023
Employer
Eldis Group Partnership
Languages
English
Education
Secondary (high) school graduation certificate
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Receive and log complaints
- Receive payments
- Sell merchandise
- Complete sales transactions
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
Area of specialization
Sales
Security and safety
Criminal record check
Transportation/travel information
Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Experience
1 to less than 7 months
Workplace information
Virtual job
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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