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Inbound Customer Service Representative - Contact Centre
EmployerEldis Group Partnership
Date PostedMarch 09, 2023
Location Work from home
Earnings $15.00 hourly
Work Hours 40 hours per week
Position Permanent Full Time
Vacancies 10  Vacancies
Closing Date Mar 23, 2023
Eldis Group Partnership
Secondary (high) school graduation certificate
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Receive and log complaints
- Receive payments
- Sell merchandise
- Complete sales transactions
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
Area of specialization
Security and safety
Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
1 to less than 7 months
- Dental plan
- Health care plan
- Paramedical services coverage
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in copying information to take orders for goods and services
Interest in speaking with customers to respond to enquiries and emergencies
Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
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