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Inbound Customer Service Representative - Contact Centre
Employer
Assistance Services GroupDate Posted
March 09, 2023Languages
Bilingual-
Location Work from home
-
Earnings $17.50 hourly
-
Work Hours 37.5 hours per week
-
Position Permanent Full Time
-
Vacancies 12  Vacancies
-
Closing Date Apr 08, 2023
Employer
Assistance Services Group
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
Computer and technology knowledge
- Internet
- MS Outlook
- MS Windows
Security and safety
Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
Experience
1 to less than 7 months
Workplace information
Virtual job
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
-
Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.