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Alberta Supports Contact Centre

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Job Details

Inbound Customer Service Representative - Contact Centre

Employer

Assistance Services Group

Date Posted

May 16, 2024

Languages

Bilingual
  • Location Work from home
  • Earnings $18.50 to $20.70 hourly (to be negotiated)
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 4  Vacancies
  • Closing Date May 30, 2024
Job Requirements

Employer

Assistance Services Group

Languages

Bilingual

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 to less than 7 months

Workplace information

Virtual job

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Night shift premium
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance

Other benefits

  • Learning/training paid by employer
  • Wellness program

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Inbound Customer Service Representative - Contact Centre is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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