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Job Details

Information Clerk - Customer Service

Employer

CBS Bio Platforms

Date Posted

June 07, 2022

Languages

English
  • Location Calgary, AB
  • Earnings $45,000.00 to $52,000.00 annually (to be negotiated)
  • Work Hours 37.5 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Jul 07, 2022
Job Requirements

Employer

CBS Bio Platforms

Languages

English

Education

Bachelor's degree

Experience

3 years to less than 5 years

Business Equipment and Computer Applications

  • MS Excel
  • MS Windows
  • MS Word
  • Internet
  • MS Outlook
  • Enterprise resource planning (ERP) software

Work Setting

Business sector

Specific Skills

  • Address customers' complaints or concerns
  • Access and process information
  • Maintain records and statistics
  • Issue receipts and other forms
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Repetitive tasks
  • Attention to detail
  • Tight deadlines

Work Location Information

Urban area

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

Health benefits

  • Health care plan
  • Disability benefits
  • Dental plan

Financial benefits

Bonus

Long term benefits

  • Group insurance benefits
  • Life insurance
  • Registered retirement savings plan (RRSP)

Other benefits

  • Free parking available
  • Learning/training paid by employer

Screening questions

  • Do you have previous experience in this field of employment?
  • Do you have education in this field of employment?

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Information Clerk - Customer Service is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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