Office Receptionist

Employer

STEPHEN HOUSE AGENCY INC

Languages

English

Education

Secondary (high) school graduation certificate

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service
• Carry out administrative activities of establishment
• Oversee and co-ordinate office administrative procedures
• Establish work priorities and ensure procedures are followed and deadlines are met
• Assemble data and prepare periodic and special reports, manuals and correspondence

Supervision

No supervision responsibility

Computer and technology knowledge

• Switchboard 1-25 lines
• Electronic scheduler
• MS Office
• Database software
• Electronic mail
• MS Excel
• MS Outlook
• MS Word
• MS Windows
• Salesforce

Security and safety

• Bondable
• Criminal record check
• Credit check

Transportation/travel information

• Own transportation
• Travel expenses not paid by employer

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Large workload

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity
• Adaptability
• Integrity

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?

Experience

2 years to less than 3 years

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits

Other benefits

• Free parking available
• Learning/training paid by employer