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Alberta Supports Contact Centre

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Job Details

Operations Supervisor

Employer

Canada Dispatching

Date Posted

February 11, 2026

Languages

English
  • Location Edmonton, AB
  • Earnings $37.00 hourly
  • Work Hours 35 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Mar 18, 2026
Job Requirements

Employer

Canada Dispatching

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Tasks

  • Develop specific plans to prioritize
  • Organize tasks to accomplish the work
  • Train workers in duties and policies
  • Prepare and submit reports
  • Ensure smooth operation of equipment
  • Co-ordinate, assign and review work
  • Arrange for maintenance and repair work
  • Co-ordinate activities with other work units or departments

Supervision

  • 5-10 people
  • Administrative clerks
  • Telephone operators

Computer and technology knowledge

  • MS Access
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word

Security and safety

  • Basic security clearance
  • Criminal record check

Transportation/travel information

  • Valid driver's licence
  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
  • Team player

Screening questions

  • Are you authorized to work in Canada?
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?

Experience

3 years to less than 5 years

Employment terms options

  • Morning
  • Day
  • Overtime available

Financial benefits

Bonus

Other benefits

Free parking available


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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Operations Supervisor is part of the following larger National Occupational Classification (NOC).

Interest Codes

Supervisors, General Office and Administrative Support Clerks
METHODICAL

Interest in co-ordinating the work of clerks and activities with other units and departments; and in submitting progress reports, in ensuring smooth operation of office equipment and machinery and in arranging for maintenance and repair work

DIRECTIVE

Interest in supervising the activities of workers; and in resolving work problems and establishing work schedules and procedures

SOCIAL

Interest in training workers in job duties, safety procedures and company policies

Reading Interest Codes
A Quick Guide

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