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Alberta Supports Contact Centre

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Job Details

Professional Services Manager - Business Services

Employer

K&E

Date Posted

January 28, 2025

Languages

English
  • Location Red Deer, AB
  • Earnings $22.78 hourly
  • Work Hours 30 to 35 hours per week
  • Position Permanent Full Time
  • Vacancies 2  Vacancies
  • Closing Date Mar 08, 2025
Job Requirements

Employer

K&E

Languages

English

Education

  • Other trades certificate or diploma
  • or equivalent experience

Work setting

  • Willing to relocate
  • Management

Budgetary responsibility

0 - $100,000

Tasks

  • Hire, train, direct and motivate staff
  • Market business services
  • Plan and control budget and expenditures
  • Direct and advise staff in the development and implementation of service quality assessment strategies
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Plan, develop and organize the policies and procedures of establishments
  • Represent the company within various economic and social organizations
  • Provide customer service
  • Organise day-to-day business operations

Supervision

  • 5-10 people
  • 16-20 people

Area of work experience

Quality assurance or control

Area of specialization

  • Business services
  • Operations management
  • Sales

Security and safety

  • Criminal record check
  • Driving record check (abstract)

Transportation/travel information

  • Own transportation
  • Travel expenses paid by employer
  • Valid driver's licence
  • Willing to travel

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Innovation

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Experience

2 years to less than 3 years

Workplace information

Hybrid

Health benefits

Health care plan

Financial benefits

  • Gasoline paid
  • Mileage paid
  • Pension plan

Long term benefits

Maternity and parental benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities
  • Travel insurance

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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

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