Receptionists Supervisor

Employer

Cornerstone Counselling

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Work setting

• Supervision
• Office building
• Associations and non profit organizations
• Mental health institution, facility or clinic

Tasks

• Organize tasks to accomplish the work
• Train workers in duties and policies
• Co-ordinate, assign and review work
• Supervise staff or team
• Schedule staff
• Record and process patient data
• Perform front desk duties
• Book appointments
• Answer electronic enquiries
• Resolve conflict situations
• Process files and paperwork
• Supervisory Experience
• Perform reception and clerical duties

Supervision

5-10 people

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word

Policy and program experience

Mental health

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?

Employment terms options

Early morning

Experience

3 years to less than 5 years

Employment terms options

• Morning
• Day

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

Tax-Free Savings Account (TFSA)

Other benefits

• Learning/training paid by employer
• Other benefits
• Parking available

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities