Reservations Supervisor - Travel Agency

Employer

EASYDAY TRAVEL

Languages

English

Education

Secondary (high) school graduation certificate

Asset languages

• Hindi
• Urdu
• Panjabi; Punjabi

Work setting

• Urban area
• Travel agency

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

3-4 people

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

1 year to less than 2 years

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers