Retail Store Supervisor

Employer

98 Street Your Independent Grocer

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Urban area
• Relocation costs covered by employer

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Address customers' complaints or concerns
• Train staff in job duties, sanitation and safety procedures
• Supervise and co-ordinate activities of staff who prepare and portion food
• Prepare and submit reports
• Prepare budget and cost estimates
• Maintain records of stock, repairs, sales and wastage
• Establish methods to meet work schedules
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Hire food service staff

Supervision

• 3-4 people
• Kitchen and food service helpers
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods
• Bending, crouching, kneeling
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Initiative
• Ability to multitask

Experience

1 year to less than 2 years