Server - Food And Beverage Services

Employer

Grain of Rice

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Asset languages

• Mandarin
• Vietnamese
• Cantonese
• Chinese

Work setting

• Restaurant
• Formal dining room

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people

Certificates, licences, memberships, and courses 

• Food and beverage server trade certificate
• Serving It Right Certificate
• ProServe program

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Security and safety

• Bondable
• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence
• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)
• Up to 13.5 kg (30 lbs)
• Up to 23 kg (50 lbs)

Own tools/equipment

Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the equipment you need to work from home (like internet and a workspace)?
• Do you live near the job location?
• What is the highest level of study you have completed?

Experience

1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

Commission

Other benefits

• Free parking available
• Other benefits
• Travel insurance