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Service Adviser
Employer
Canadian TireDate Posted
October 15, 2024Languages
English-
Location Slave Lake, AB
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Earnings $21.50 hourly
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Work Hours 30 to 35 hours per week
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Position Permanent Full Time
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Vacancies 2  Vacancies
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Closing Date Nov 14, 2024
Employer
Canadian Tire
Languages
English
Education
Secondary (high) school graduation certificate
Work setting
- Relocation costs covered by employer
- Willing to relocate
- Automobile repair services
Tasks
- Develop communication strategies
- Produce informational materials to increase awareness of services available
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Area of specialization
- Fundraising
- Communications
Security and safety
- Bondable
- Criminal record check
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Work under pressure
- Standing for extended periods
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Judgement
- Ability to multitask
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- What is the highest level of study you have completed?
Experience
Will train
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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