Service Advisor - Auto Repair

Employer

Zimm Auto Service and Repair LTD.

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments
• Explain procedures, risks and benefits to clients

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Standing for extended periods

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you have the above-indicated required certifications?
• Do you live near the job location?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Experience

1 year to less than 2 years

Financial benefits

Bonus

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits