Service Dispatcher
Posted on Feb 10, 2021 by Telsco Security Systems Inc.
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Location Edmonton, AB
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Earnings $18.00 to $22.00 hourly (to be negotiated)
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Work Hours 40 hours per week
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Position Permanent Full Time
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Vacancies 1 Vacancy
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Closing Date Mar 12, 2021
Employer
Telsco Security Systems Inc.
Languages
English
Education
- Other trades certificate or diploma
- or equivalent experience
Dispatcher Specific Skills
- Receive requests for emergency assistance or service
- Operate computer-aided communications and dispatching equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Follow-up on issues with work orders
Experience
2 years to less than 3 years
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet
- Operate GPS (Global Positioning System) and other navigation equipment
- MS Windows
- Internet
- Electronic scheduler
- Database software
- Electronic mail
- Dispatch management service software
- Monitoring and tracking software
- Mapping and data visualization software
Additional Skills
- Maintain work records and logs
- Ensure proper functioning of equipment
- Ensure accuracy of completed time sheets, payroll and other summaries
- Perform general office duties
- Monitor personnel workloads and locations
- Provide customer service
Work Setting
Repair and maintenance services
Security and Safety
Criminal record check
Transportation/Travel Information
- Own vehicle
- Valid driver's licence
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Tight deadlines
Ability to Supervise
11-15 people
Service Experience
- Security
- Alarm system
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Reliability
- Organized
Teleworking Information
Remote work available
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
- METHODICAL
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Interest in compiling information to maintain operator work records using computerized or manual methods; and in monitoring personnel workloads and locations
- DIRECTIVE
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Interest in operating computer-aided communications and dispatching equipment to process and transmit information and instructions to co-ordinate the activities of vehicle operators, crews and equipment; and in dispatching personnel according to written schedules, work orders and as required by emergency situations
- SOCIAL
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Interest in speaking with vehicle operators to advise on route and traffic problems such as construction, accidents, congestion, weather conditions and weight and size restrictions
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.
Each set of 3 interest codes is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.