Posted on Apr 29, 2021 by ITRAK 365
Location Calgary, AB
Earnings $19.00 hourly
Work Hours 35 to 40 hours per week
Position Temporary Full Time
Vacancies 2  Vacancies
Closing Date May 29, 2021
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Credentials (certificates, licences, memberships, courses, etc.)
Microsoft Dynamics Certification
Experience an asset
- Consulting firm
- Computer hardware or software retailer/wholesaler
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Internet access
- Cellular phone
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
Work Location Information
Relocation costs not covered by employer
Computer and Technology Knowledge
- MS Windows
- Database software
- Programming software
- Software development
- Data analysis software
- MS Office
- Effective interpersonal skills
- Team player
- Excellent oral communication
- Client focus
Remote work available
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
May 29, 2021
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
Interest in precision working to provide first-line technical support and advice to computer users
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A code in capital letters means it’s a strong fit for the occupation.
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