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Job Details

Supervisor, Hotel Clerks

Employer

Summit Resort MPM Inc-o/a Falcon Crest Lodge

Date Posted

May 19, 2023

Languages

English
  • Location Canmore, AB
  • Earnings $21.50 to $23.63 hourly (to be negotiated)
  • Work Hours 30 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 2  Vacancies
  • Closing Date Jun 02, 2023
Job Requirements

Employer

Summit Resort MPM Inc-o/a Falcon Crest Lodge

Languages

English

Education

Secondary (high) school graduation certificate

Work setting

Hotel, motel, resort

Tasks

  • Perform same duties as workers supervised
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Hire and train staff in job duties, safety procedures and company policies
  • Resolve work-related problems and prepare and submit progress and other reports
  • Respond to complaints of guests
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Handle emergency situations
  • Conduct performance evaluations and appraisals
  • Assist customers with self-checkout
  • Maintain an inventory of vacancies, reservations and room assignments

Supervision

3-4 people

Computer and technology knowledge

Reservation software

Security and safety

Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Experience

2 years to less than 3 years

Health benefits

Paramedical services coverage

Long term benefits

Group insurance benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities
  • Travel insurance

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

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