Systems Technical Support Analyst
EmployerIT Partners Inc
Date PostedJune 01, 2022
Location Grande Prairie, AB
Earnings $70,000.00 annually
Work Hours 40 hours per week
Position Permanent Full Time
Vacancies 1  Vacancy
Closing Date Jul 14, 2022
IT Partners Inc
- or equivalent experience
5 years or more
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Effective interpersonal skills
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Health care plan
- Dental plan
- Vision care benefits
- Mileage paid
- Gasoline paid
Long term benefits
- Pension plan
- Tax-free savings account (TFSA)
Team building opportunities
Are you willing to relocate for this position?
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
Interest in precision working to provide first-line technical support and advice to computer users
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