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Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Technical Help Desk Agent

Employer

Pexo IT Solution LTD

Date Posted

March 03, 2026

Languages

English
  • Location Work from home
  • Earnings $19.00 to $21.00 hourly (to be negotiated)
  • Work Hours 35 to 40 hours per week
  • Position Temporary Full Time
  • Vacancies 1  Vacancy
  • Closing Date Mar 17, 2026
Job Requirements

Employer

Pexo IT Solution LTD

Languages

English

Education

Bachelor's degree

Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you willing to relocate for this position?
  • Do you have experience working in this field?
  • Do you have the equipment you need to work from home (like internet and a workspace)?
  • Do you have the required certifications listed in the job posting?
  • Do you live near the job location?

Experience

1 year to less than 2 years

Employment terms options

  • On call
  • Day

Workplace information

Remote


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Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Technical Help Desk Agent is part of the following larger National Occupational Classification (NOC).

Interest Codes

User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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