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Technical Support Analyst - Systems
Employer
Innovatia, IncDate Posted
April 28, 2022Languages
English-
Location Work from home
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Earnings $37,000.00 to $40,000.00 annually (to be negotiated)
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Work Hours 40 hours per week
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Position Permanent Full Time
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Vacancies 8  Vacancies
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Closing Date May 28, 2022
Employer
Innovatia, Inc
Languages
English
Education
College/CEGEP
Experience
2 years to less than 3 years
Computer Applications
Voice over IP
Work Setting
Telecommunications industry
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment
Computer and Technology Knowledge
- TCP/IP
- Oracle
- Linux
- Networking software
- Networking hardware
- SQL
Personal Suitability
- Initiative
- Effective interpersonal skills
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Organized
Workplace information
Virtual job
Health benefits
- Health care plan
- Disability benefits
- Dental plan
- Vision care benefits
- Paramedical services coverage
Long term benefits
- Life insurance
- Registered retirement savings plan (RRSP)
Screening questions
Are you currently legally able to work in Canada?
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Advertised Until
May 28, 2022
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
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Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
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Interest in precision working to provide first-line technical support and advice to computer users
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.