Technical Support Representative job in Calgary, AB with AWARE360 LTD, Alberta - alis
This permanent full time Technical Support Representative job from AWARE360 LTD is offering $35.45 hourly for 40 hours per week.
Add this page to a custom guide
Choose a guide...
There was an error. Please try again.
This page is already listed in your guide. Please choose a different page to add.
Job Details
Technical Support Representative
Employer
AWARE360 LTDDate Posted
January 08, 2025Languages
English-
Location Calgary, AB
-
Earnings $35.45 hourly
-
Work Hours 40 hours per week
-
Position Permanent Full Time
-
Vacancies 1 Vacancy
-
Closing Date Feb 07, 2025
Job Requirements
Employer
AWARE360 LTD
Languages
English
Education
- College/CEGEP
- or equivalent experience
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
Security and safety
Criminal record check
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Experience
1 year to less than 2 years
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
Group insurance benefits
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The Technical Support Representative is part of the following larger National Occupational Classification (NOC).
Interest Codes
User Support Technicians
- METHODICAL
-
Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
-
Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
-
Interest in precision working to provide first-line technical support and advice to computer users
Reading Interest Codes
A Quick Guide
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.
Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
Was this page useful?