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Alberta Supports Contact Centre

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Job Details

Travel Consultant

Employer

Harry's Travel World

Date Posted

November 20, 2024

Languages

English
  • Location Edmonton, AB
  • Earnings $18.00 to $25.00 hourly (to be negotiated)
  • Work Hours 32 to 55 hours per week
  • Position Permanent Full Time
  • Vacancies 2  Vacancies
  • Closing Date Dec 20, 2024
Job Requirements

Employer

Harry's Travel World

Languages

English

Education

Secondary (high) school graduation certificate

Asset languages

  • Hindi
  • Panjabi; Punjabi

Work setting

  • Willing to relocate
  • Corporation or company ticket office

Tasks

  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Computer and technology knowledge

  • Galileo
  • Travel software packages
  • Amadeus
  • Apollo
  • MS Office

Travel bookings

  • Business travel
  • Individual travel
  • Group travel
  • Domestic travel
  • International travel

Type of experience

Call centre

Geographical areas of specialization

  • Canada
  • Mexico and Central America
  • Asia

Area of specialization

Sales

Economic specialization

Retail business

Work conditions and physical capabilities

  • Attention to detail
  • Work under pressure

Own tools/equipment

  • Computer
  • Internet access

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Reliability
  • Team player

Screening questions

Are you available for the advertised start date?

Experience

2 years to less than 3 years

Workplace information

Hybrid


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Travel Consultant is part of the following larger National Occupational Classification (NOC).

Interest Codes

Travel Counsellors
SOCIAL

Interest in persuading clients by promoting particular destinations, tour packages and other travel services, and by selling single-fare tickets and package tours

METHODICAL

Interest in operating computerized reservation and ticketing systems to make bookings and reservations; and in providing travel details to clients regarding destinations, transportation and accommodation options and costs, and recommending suitable products

INNOVATIVE

Interest in compiling information to investigate new travel destinations, hotels and other facilities and attractions

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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