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Job Details

Travel Counsellor

Employer

Alberta Motor Association

Date Posted

June 13, 2022

Languages

English
  • Location Edmonton, AB
  • Earnings $36,000.00 annually
  • Work Hours 37.5 hours per week
  • Position Permanent Full Time
  • Vacancies 4  Vacancies
  • Closing Date Jul 13, 2022
Job Requirements

Employer

Alberta Motor Association

Languages

English

Education

No degree, certificate or diploma

Geographical Areas of Specialization

  • United States
  • Canada

Experience

Will train

Business Equipment and Computer Applications

  • Apollo
  • MS Office
  • Galileo

Additional Skills

  • Manage difficult situations with customers
  • Perform general office duties

Work Setting

Corporation or company ticket office

Travel Bookings

  • Adventure travel
  • Leisure travel
  • Individual travel
  • Group travel
  • Domestic travel
  • Business travel

Specific Skills

  • Sell travel products and travel insurance
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Investigate new travel areas, hotels and other amenities
  • Develop contact lists
  • Calculate costs, process refunds and attend to other financial transactions
  • Attend to cancellations and schedule changes
  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
  • Make transportation and accommodation reservations using computerized reservation and ticketing system

Security and Safety

Criminal record check

Work Conditions and Physical Capabilities

  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Tight deadlines

Work Location Information

Relocation costs not covered by employer

Personal Suitability

  • Initiative
  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Judgement
  • Reliability
  • Organized

Health benefits

  • Health care plan
  • Disability benefits
  • Dental plan
  • Vision care benefits
  • Paramedical services coverage

Financial benefits

Commission

Long term benefits

  • Life insurance
  • Pension plan
  • Registered retirement savings plan (RRSP)
  • Other benefits
  • Maternity and parental benefits
  • Tax-free savings account (TFSA)

Other benefits

  • On-site amenities
  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Parking available
  • Travel insurance
  • Wellness program

Screening questions

Are you currently legally able to work in Canada?

Special Initiatives

  • Jobs for Ukraine: This employer has selected to promote this job through "Jobs for Ukraine”. Canadian citizens and permanent residents can still apply.

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Travel Counsellor is part of the following larger National Occupational Classification (NOC).

Interest Codes

Travel Counsellors
SOCIAL

Interest in persuading clients by promoting particular destinations, tour packages and other travel services, and by selling single-fare tickets and package tours

METHODICAL

Interest in operating computerized reservation and ticketing systems to make bookings and reservations; and in providing travel details to clients regarding destinations, transportation and accommodation options and costs, and recommending suitable products

INNOVATIVE

Interest in compiling information to investigate new travel destinations, hotels and other facilities and attractions

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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