User Support Technician
Posted on Feb 11, 2021 by Altus Assessments Inc.
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Location Work from home
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Earnings $24.00 hourly
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Work Hours 1 to 24 hours per month
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Position Temporary Part Time
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Vacancies 15 Vacancies
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Closing Date Mar 04, 2021
Employer
Altus Assessments Inc.
Languages
B
Education
Secondary (high) school graduation certificate
Experience
No experience
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
Own Tools/Equipment
- Computer
- Internet access
- Cellular phone
Work Conditions and Physical Capabilities
Work under pressure
Computer and Technology Knowledge
- Internet
- Communication software
Personal Suitability
- Effective interpersonal skills
- Accurate
- Team player
- Excellent written communication
- Client focus
- Judgement
Teleworking Information
Work from home
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
- METHODICAL
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Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
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Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
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Interest in precision working to provide first-line technical support and advice to computer users
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.
Each set of 3 interest codes is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.