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Job Details

User Support Technician

Posted on Feb 11, 2021 by Altus Assessments Inc.

  • Location Work from home
  • Earnings $24.00 hourly
  • Work Hours 1 to 24 hours per month
  • Position Temporary Part Time
  • Vacancies 15  Vacancies
  • Closing Date Mar 04, 2021
Job Requirements

Employer

Altus Assessments Inc.

Languages

B

Education

Secondary (high) school graduation certificate

Experience

No experience

Specific Skills

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties

Own Tools/Equipment

  • Computer
  • Internet access
  • Cellular phone

Work Conditions and Physical Capabilities

Work under pressure

Computer and Technology Knowledge

  • Internet
  • Communication software

Personal Suitability

  • Effective interpersonal skills
  • Accurate
  • Team player
  • Excellent written communication
  • Client focus
  • Judgement

Teleworking Information

Work from home


How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Mar 04, 2021

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The User Support Technician is part of the following larger National Occupational Classification (NOC).
User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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