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User Support Technician
Employer
CANUS ADVISORS LTD.Date Posted
August 26, 2024Languages
English-
Location Edmonton, AB
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Earnings $28.00 to $38.00 hourly (to be negotiated)
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Work Hours 30 to 42 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Sep 25, 2024
Employer
CANUS ADVISORS LTD.
Languages
English
Education
Bachelor's degree
Asset languages
Hindi
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Screening questions
- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Experience
5 years or more
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
Bonus
Other benefits
- Free parking available
- Learning/training paid by employer
- Subsidised public transportation
- Team building opportunities
- Parking available
- Travel insurance
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
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Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
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Interest in precision working to provide first-line technical support and advice to computer users
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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