User Support Technician job in Calgary, AB with Men In Ink, Alberta - alis
This permanent full time User Support Technician job from Men In Ink is offering $36.00 hourly for 40 hours per week.
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Job Details
User Support Technician
Employer
Men In InkDate Posted
January 13, 2026Languages
English-
Location Calgary, AB
-
Earnings $36.00 hourly
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Work Hours 40 hours per week
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Position Permanent Full Time
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Vacancies 1 Vacancy
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Closing Date Feb 22, 2026
Job Requirements
Employer
Men In Ink
Languages
English
Education
College/CEGEP
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience
1 year to less than 2 years
Employment terms options
- Flexible hours
- Morning
- Day
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The User Support Technician is part of the following larger National Occupational Classification (NOC).
Interest Codes
User Support Technicians
- METHODICAL
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Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
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Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
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Interest in precision working to provide first-line technical support and advice to computer users
Reading Interest Codes
A Quick Guide
Abilities
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Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
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