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Collectors use strategies such as letter writing, telephone calls and credit management to collect money owed on past due accounts. For more information, see the Collection Agent occupational profile in OCCinfo.


Service Alberta
3rd Floor, 10155 - 102 Street
Edmonton, Alberta  T5J 4L4
Phone number:  780-427-4088
Toll-free phone number:  877-427-4088

Service Alberta
301, 7015 MacLeod Trail South
Calgary, Alberta  T2H 2K6
Toll-free phone number:  877-427-4088


Under Alberta's Fair Trading Act and Collection and Debt Repayment Practices Regulation, you must be licensed by Service Alberta to work for a collection agency.  Collection agencies attempt to collect debts from debtors in Alberta.

What You Need

Collection agencies must require new employees to complete and submit application forms for licensing.

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