Our Medical Office Assistant and Unit Clerk program offers an integrated approach to healthcare administration, blending practical skills with foundational knowledge.
This comprehensive program is designed for those aiming to excel in unit clerk and medical office assistant roles.
In this program, you will:
learn the basic concepts of medical terminology, including suffixes, prefixes, root words and combining forms
learn the day-to-day operations of a medical office, including appointment scheduling, health and safety techniques, public relations and clinical skills
understand how to organize the workplace efficiently, manage time effectively and maintain professional workflow systems
master the skills required to manage patient records accurately, ensuring confidentiality and compliance with regulations
gain expertise in standard office software as well as specialized healthcare management applications
get acquainted with emerging technologies that facilitate patient care and enhance service delivery
acquire the ability to handle billing processes, insurance claims and understand the financial aspects of medicine and healthcare services
learn the legal aspects of handling health information, focusing on record security, confidentiality and authorized disclosure of patient information
create a cover letter and resume, and practice effective communication and conflict management skills.
When you graduate, you'll be ready for roles such as medical office assistant, secretary, and in-patient and out-patient unit clerk in various healthcare settings, including hospitals, doctor's offices, radiology clinics, and rehabilitation centers.
If you are detail-oriented, have excellent communication skills and a passion for healthcare administration, this program is your key to entering the workforce as a professional in the healthcare administration field.
