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Alberta Supports Contact Centre

Toll Free 1-877-644-9992


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Business, Building and Other Support Services

This industry helps businesses run smoothly. Part of the industry's makeup involves management, whether it's helping a company meet its desired goals or coordinating the efforts of employees. Administration makes up the rest of this industry. This includes services such as security, window cleaning, and temporary help. In some cases, these services are also provided to households.

GDP Gross Domestic Product

Gross domestic product (GDP) measures the overall size of an economy. In 2015, the industry accounted for 3.1% of Alberta's GDP. This is a 0.2% increase from 2013.

Alberta’s GDP
Increase from 2013
  • management of companies
  • record-keeping, document preparation, collection, and employment services
  • custodial services, pest control, landscaping, and carpet and upholstery cleaning
  • packaging and labelling
  • waste collection and treatment
  • investigation and security
  • conventions, trade shows, travel agencies, and tour operators
  • call centres

The business, building and other support services industry employed 79,500 people in 2016. This is a decrease of 2,800 jobs (3.4%) since 2015.


45,700 men worked in the industry in 2016 (down 100 jobs or 0.2% from 2015)


33,800 women worked in the industry in 2016 (down 2,700 jobs or 7.4% from 2015)

Average Wage
Business, Building and Other Support Services
Average Hourly Wage
Average Hourly Wage
  • The average 2016 hourly wage of $23.69 for the business, building and support services industry was below the provincial average of $29.61.
Industry Performance

In 2016, 3.5% of all people who were employed worked in this industry. However, the industry had 2,800 fewer jobs than the previous year. The unemployment rate for the industry in 2016 was 8.0%, which was lower than the provincial rate of 8.1%. Events such as Rendez-vous Canada, an annual international tourism industry marketplace held in Calgary in 2017, helped highlight some of Alberta’s trade show and convention opportunities.

Industry Outlook

The industry's success is generally linked to the overall performance of the economy. If businesses are cutting back, then employment in custodial services, for example, may feel the pinch. However, the industry may benefit from the growing trend to outsource management, administration, and other support services. The weaker Canadian dollar may also attract international conventions and trade shows to Alberta. In addition, waste management and remedial services benefit from Alberta's strengthening environmental regulations.

Industry Employment Trends

Employment in this industry is expected to grow at an average rate of 0.6% from 2016 to 2019.

OCCinfo has more information about occupations in Alberta, including details about duties, working conditions, educational requirements, employment outlook, and salary ranges. You can also find reports on region-specific information about wages, job vacancies, and hiring difficulties in this industry. Visit the Survey Analysis to learn more.

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