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Job Details

Agent, Customer Service - Airline Posted on Feb 09, 2018 by Air Canada

  • Location Leduc, AB
  • Earnings $14.00 hourly
  • Work Hours 40 hours per week
  • Position Temporary Full Time
  • Vacancies 10 Vacancies
  • Closing Date Mar 11, 2018
Job Requirements

Employer

Air Canada

Languages

English

Education

Secondary (high) school graduation certificate

Customer Sales and Service Agent Specific Skills

  • Attend boarding gates and assist pre-boarding passengers
  • Assign seats, prepare boarding passes and check baggage
  • Prepare and issue tickets and receipts
  • Help customers plan travel time and routes
  • Provide customer service
  • Assist clients/guests with special needs

Experience

1 to less than 7 months

Security and Safety

Airport security clearance

Personal Suitability

  • Initiative
  • Effective interpersonal skills
  • Flexibility
  • Accurate
  • Team player
  • Excellent oral communication
  • Client focus
  • Interpersonal awareness
  • Judgement
  • Reliability
  • Organized

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Agent, Customer Service - Airline is part of the following larger National Occupational Classification (NOC).
Airline Passenger and Ticket Agents
METHODICAL

Interest in copying information to keep inventory of available passenger space

SOCIAL

Interest in speaking with passengers while attending boarding gates; in assisting pre-boarding passengers; and in helping customers plan travel time and routes

OBJECTIVE

Interest in operating computerized systems to make and confirm reservations; to issue tickets, boarding passes and baggage receipts; and to check baggage

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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