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Job Details

Clerk, Front Desk - Hotel Posted on Oct 20, 2017 by Athabasca Hotel

  • Location Jasper, AB
  • Earnings $14.00 hourly
  • Work Hours 44 hours per week
  • Position Permanent Full Time
  • Vacancies 2 Vacancies
  • Closing Date Dec 24, 2017
Job Requirements

Employer

Athabasca Hotel

Languages

English

Education

Secondary (high) school graduation certificate

Experience

Experience an asset

Business Equipment and Computer Applications

  • Word processing software
  • Multi-line switchboard
  • Internet
  • Database software
  • Central reservation system (CRS)

Work Setting

Hotel, motel, resort

Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients/guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments

Transportation/Travel Information

Own transportation

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods

Work Location Information

  • Rural area
  • Staff accommodation available
  • Relocation costs not covered by employer

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Dec 24, 2017

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

NOC & Interest Codes
The Clerk, Front Desk - Hotel is part of the following larger National Occupational Classification (NOC).
Hotel Front Desk Clerks
NOC code: 6435
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

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