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Job Details

Clerk, Front Desk - Hotel Posted on Jan 04, 2018 by Falcon Crest Lodge

  • Location Canmore, AB
  • Earnings $15.50 hourly
  • Work Hours 35 to 40 hours per week
  • Position Seasonal Full Time
  • Vacancies 2 Vacancies
  • Closing Date Jan 26, 2018
Job Requirements

Employer

Falcon Crest Lodge

Languages

English

Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Business Equipment and Computer Applications

Central reservation system (CRS)

Work Setting

Hotel, motel, resort

Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients/guests with special needs

Security and Safety

Criminal record check

Transportation/Travel Information

Public transportation is available

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods

Work Location Information

  • Staff accommodation available
  • Urban area

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Dependability
  • Judgement
  • Reliability
  • Organized

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

By e-mail:

hr@clique.ca

Advertised Until

Jan 26, 2018

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

NOC & Interest Codes
The Clerk, Front Desk - Hotel is part of the following larger National Occupational Classification (NOC).
Hotel Front Desk Clerks
NOC code: 6435
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

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