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Job Details

Customer Information Service Representative - Retail Posted on Apr 16, 2018 by RMCP Office Supply

  • Location Calgary, AB
  • Earnings $15.00 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1 Vacancy
  • Closing Date Apr 30, 2018
Job Requirements

Employer

RMCP Office Supply

Languages

English

Education

Secondary (high) school graduation certificate

Experience

Experience an asset

Business Equipment and Computer Applications

  • MS Excel
  • MS Windows
  • MS Word
  • Internet
  • Accounting software

Additional Skills

Schedule and confirm appointments

Area of Specialization

Invoices

Work Setting

  • Private sector
  • Business sector

Specific Skills

  • Address customers' complaints or concerns
  • Access and process information
  • Receive credit and employment applications
  • Receive payments
  • Issue receipts and other forms
  • Greet people and direct them to contacts or service areas
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Answer electronic enquiries
  • Perform general office duties
  • Receive and log complaints
  • Order office supplies and maintain inventory
  • Set up and maintain manual and computerized information filing systems

Security and Safety

  • Criminal record check
  • Basic security clearance

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Tight deadlines

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Accurate
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

By e-mail:

don@rmcp.ca

Advertised Until

Apr 30, 2018

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Customer Information Service Representative - Retail is part of the following larger National Occupational Classification (NOC).
Customer Service, Information and Related Clerks
Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

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