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Job Details

Customer Sales And Service Agent (Except Airline) Posted on Feb 05, 2018 by National Motor Coach Systems Ltd.

  • Location Calgary, AB
  • Earnings $18.00 to $21.00 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1 Vacancy
  • Closing Date Mar 16, 2018
Job Requirements

Employer

National Motor Coach Systems Ltd.

Languages

English

Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Business Equipment and Computer Applications

  • MS Excel
  • MS Word
  • Central reservation system (CRS)
  • MS Outlook

Work Setting

Bus company

Specific Skills

  • Accept cash payments
  • Receive and record bookings for package tours
  • Quote fares and rates
  • Provide information on cancellation, late arrival and other policies
  • Process credit cards, vouchers and other payments
  • Make and confirm reservations
  • Cancel or change reservations
  • Assist customers in planning travel times and routes
  • Assist clients/guests with special needs

Security and Safety

Criminal record check

Transportation/Travel Information

  • Own vehicle
  • Willing to travel
  • Valid driver's licence

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking
  • Tight deadlines

Work Location Information

Relocation costs not covered by employer

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Client focus
  • Reliability
  • Organized

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Mar 16, 2018

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Customer Sales And Service Agent (Except Airline) is part of the following larger National Occupational Classification (NOC).
Ticket Agents and Related Clerks (Except Airline)
METHODICAL

Interest in copying information to receive and record bookings for package tours from retail travel agencies; and in checking baggage

SOCIAL

Interest in speaking with customers to assist them in planning travel times and routes

OBJECTIVE

Interest in operating computer systems to reserve seats for tour companies, travel agencies, wholesalers and the general public, as well as to issue tickets and baggage receipts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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