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Job Details

Customer Service Assistant Posted on Jan 09, 2018 by Microhard Systems Inc.

  • Location Calgary, AB
  • Earnings $19.00 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1 Vacancy
  • Closing Date Mar 05, 2018
Job Requirements

Employer

Microhard Systems Inc.

Languages

B

Education

Bachelor's degree or equivalent experience

Education

  • Some college/CEGEP/vocational or technical training
  • Some university
  • Not required
  • Completion of college/CEGEP/vocational or technical training
  • Completion of high school
  • Completion of university

Experience

7 months to less than 1 year

Business Equipment and Computer Applications

  • Word processing software
  • Electronic scheduler
  • Database software
  • Presentation software
  • Desktop publishing software
  • Accounting software
  • MS Outlook

Work Setting

Private sector

Specific Skills

  • Access and process information
  • Sell merchandise
  • Maintain records and statistics
  • Issue receipts and other forms
  • Explain the type and cost of services offered
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Receive and log complaints

Security and Safety

  • Criminal record check
  • Basic security clearance

Transportation/Travel Information

Travel expenses paid by employer

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Manual dexterity
  • Attention to detail
  • Tight deadlines

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Mar 05, 2018

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Customer Service Assistant is part of the following larger National Occupational Classification (NOC).
Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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