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Job Details

Customer Service Assistant Posted on Feb 12, 2018 by Solutions Business Interiors

  • Location Edmonton, AB
  • Earnings $40,000.00 to $45,000.00 annually
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1 Vacancy
  • Closing Date Feb 26, 2018
Job Requirements

Employer

Solutions Business Interiors

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Business Equipment and Computer Applications

  • MS Excel
  • MS Windows
  • MS Word
  • Internet
  • MS Outlook

Work Setting

Business sector

Specific Skills

  • Address customers' complaints or concerns
  • Access and process information
  • Maintain records and statistics
  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Receive and log complaints

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Repetitive tasks
  • Attention to detail

Work Location Information

Urban area

Computer and Technology Knowledge

Salesforce

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Feb 26, 2018

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Customer Service Assistant is part of the following larger National Occupational Classification (NOC).
Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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