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Job Details

Front Desk Manager, Hotel Posted on Feb 26, 2018 by PHI Hotel Group

  • Location Hinton, AB
  • Earnings $20.19 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 2 Vacancies
  • Closing Date Mar 28, 2018
Job Requirements


PHI Hotel Group






2 years to less than 3 years

Business Equipment and Computer Applications

  • MS Access
  • MS Excel
  • MS PowerPoint
  • MS Windows
  • MS Word
  • Central reservation system (CRS)
  • MS Office
  • MS Outlook

Additional Skills

  • Supervise staff
  • Perform front desk duties
  • Conduct training sessions
  • Conduct performance reviews

Work Setting

Hotel, motel, resort

Specific Skills

  • Address customers' complaints or concerns
  • Prepare budgets and monitor revenues and expenses
  • Negotiate with suppliers for the provision of materials and supplies
  • Establish work schedules
  • Enforce policies and procedures
  • Develop and implement business plans
  • Develop and implement policies and procedures for daily operations

Security and Safety

  • Criminal record check
  • Basic security clearance

Work Site Environment

  • Non-smoking
  • Air conditioned

Transportation/Travel Information

  • Own transportation
  • Valid driver's licence
  • Public transportation is available

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload
  • Tight deadlines
  • Overtime required

Ability to Supervise

5-10 people

Work Location Information

Urban area

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

In Person

340 Smith Street
Hinton, Alberta T7V2A1

Advertised Until

Mar 28, 2018

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Front Desk Manager, Hotel is part of the following larger National Occupational Classification (NOC).
Accommodation Service Managers

Interest in co-ordinating information to manage the operation of accommodation establishments or departments within such establishments, to implement policies and procedures, to supervise staff and to oversee staff training


Interest in setting work schedules and in monitoring revenues and expenses


Interest in negotiating with suppliers for the provision of materials and supplies, and with clients for the use of facilities for conventions, banquets, receptions and other functions

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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