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Job Details

Guest Services Manager Posted on Nov 30, 2017 by Radisson Red Deer

  • Location Red Deer, AB
  • Earnings $28.00 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1 Vacancy
  • Closing Date Dec 30, 2017
Job Requirements

Employer

Radisson Red Deer

Languages

English

Education

Secondary (high) school graduation certificate or equivalent experience

Experience

1 year to less than 2 years

Budgetary Responsibility

0 - $100,000

Business Equipment and Computer Applications

  • MS Excel
  • MS Windows
  • MS Word
  • Central reservation system (CRS)
  • MS Office
  • MS Outlook

Additional Skills

  • Supervise staff
  • Recruit and hire staff

Work Setting

Hotel, motel, resort

Specific Skills

  • Address customers' complaints or concerns
  • Prepare budgets and monitor revenues and expenses
  • Implement marketing activities
  • Establish work schedules
  • Develop and implement business plans
  • Develop and implement policies and procedures for daily operations
  • Assist clients/guests with special needs

Work Site Environment

Air conditioned

Transportation/Travel Information

Valid driver's licence

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Tight deadlines

Ability to Supervise

5-10 people

Personal Suitability

  • Initiative
  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Dec 30, 2017

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

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