Career Information Hotline

Toll Free 1-800-661-3753

Edmonton 780-422-4266

Guest Account Sign In Sign Up
Job Details

Hotel Front Desk Clerk Posted on Dec 19, 2017 by West Edmonton Mall

  • Location Edmonton, AB
  • Earnings $16.45 hourly
  • Work Hours 6 to 24 hours per week
  • Position Permanent Part Time
  • Vacancies 1 Vacancy
  • Closing Date Jan 18, 2018
Job Requirements

Employer

West Edmonton Mall

Languages

English

Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Business Equipment and Computer Applications

  • Multi-line switchboard
  • Database software
  • Central reservation system (CRS)
  • Computerized bookkeeping system

Work Setting

Hotel, motel, resort

Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Investigate and resolve complaints and claims
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients/guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments

Security and Safety

Criminal record check

Transportation/Travel Information

  • Own transportation
  • Valid driver's licence

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Attention to detail
  • Standing for extended periods

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Client focus
  • Dependability
  • Judgement
  • Reliability
  • Organized

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

By e-mail:

hr@wem.ca

Advertised Until

Jan 18, 2018

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

NOC & Interest Codes
The Hotel Front Desk Clerk is part of the following larger National Occupational Classification (NOC).
Hotel Front Desk Clerks
NOC code: 6435
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Was this page useful?
Top