User Support Technician Posted on Apr 05, 2018 by Avant Garde Technology Inc.
Location Edmonton, AB
Earnings $30.00 hourly
Work Hours 40 hours per week
Position Permanent Full Time
Vacancies 1 Vacancy
Closing Date May 05, 2018
Avant Garde Technology Inc.
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
1 year to less than 2 years
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Security and Safety
Criminal record check
Valid driver's licence
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
May 05, 2018
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
Interest in precision working to provide first-line technical support and advice to computer users
The interest code helps you figure out if you’d like to work in a particular occupation.
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A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.