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Conflict Resolution

University of Alberta

University of Alberta

Con­flict res­o­lu­tion is one of the most sought-after soft skills in the job mar­ket. Learn strate­gies and tech­niques to help man­age and resolve con­flicts in the work­place or oth­er inter­per­son­al interactions.

Devel­oped in col­lab­o­ra­tion with the Alter­na­tive Dis­pute Res­o­lu­tion (ADR) Learn­ing Insti­tute, this series cov­ers top­ics like com­mu­ni­cat­ing through con­flict, learn­ing to become com­fort­able with con­flict, and lever­ag­ing con­flict to pro­duce pos­i­tive outcomes.

Full information about this program and courses:


Office of the Registrar
201 Administration Building
Edmonton, Alberta, T6G2M7, Canada

  • Program Type Occupational
  • Credential Type Non-Credential *
  • Length 6 Month(s)
  • Part Time Only
  • Cooperative Education
  • Continuing Education Only
  • Distance Learning Only

* Notice of Completion

Admission Requirements

No prerequisites or entrance requirements.

Distance Delivery Options

Online sessions (U of A eClass)

Transfer(s) Eligibility

Search Transfer Alberta for course and program transfer information including transfer agreements between post-secondary schools in Alberta, British Columbia, Northwest Territories, Nunavut and Yukon.

Transfer(s) available outside of Transfer Alberta: Not available

Updated August 31, 2021. The information contained in this profile is current as of the date shown.

Educational program information is provided as an introduction and for general reference. For current information about programs and school requirements or policies, check the school calendar, visit their website or contact the school directly.
The Government of Alberta is working in partnership with the Government of Canada to provide employment support programs and services.

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