Front Desk Supervisor

Employer

The Drake Inn

Languages

English

Education

Secondary (high) school graduation certificate

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

5-10 people

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you live near the job location?

Employment terms options

Evening

Experience

1 year to less than 2 years

Employment terms options

• Shift
• Flexible hours
• Morning
• Day
• Weekend
• Overtime required
• Overtime available