Tour Guide Supervisor

Employer

Banff Trail Riders

Languages

English

Education

Bachelor's degree

Work setting

Rural area

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies
• Provide outdoor, wilderness and wildlife instruction

Supervision

• 5-10 people
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses 

• First Aid Certificate
• CPR Certificate

Guide specialization

Trail riding (horse back)

Area of specialization

Horses

Work conditions and physical capabilities

• Attention to detail
• Large workload
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Early morning
• Evening

Experience

1 year to less than 2 years

Employment terms options

• Morning
• Day
• Weekend

Financial benefits

Gratuities

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition

Support for Indigenous people

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations