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Insurance Adjuster

Insurance adjusters investigate insurance claims on behalf of insurers or individuals, make recommendations regarding the payment of benefits from insurance policies, and negotiate payments and settlements.

Contact

Alberta Insurance Council
500, 222 - 58 Avenue S.W.
Calgary, Alberta  T2H 2S3
Phone number: 403-233-2929
Fax number: 403-233-2990
Website: www.abcouncil.ab.ca

Alberta Insurance Council
Suite 600 Bell Tower                                                                                                                 10104 - 103 Avenue
Edmonton, Alberta  T5J 0H8
Phone number: 780-421-4148
Fax number: 780-425-5745
Website: www.abcouncil.ab.ca

Legislation

Under Alberta's Insurance Act and Insurance Agents and Adjusters Regulation, you must be must be licensed by the Alberta Insurance Council (AIC) to work as an independent insurance adjuster in Alberta.

What You Need

There are three levels of certification in Alberta. Level 1 applicants must: (1) pass an examination, (2) submit a security clearance document, and (3) be recommended by an authorized person. Level 2 applicants must: (1) have 24 consecutive months of claims adjusting experience, and (2) successfully complete six courses, including certain specified ones, offered by the Insurance Institute of Canada (IIC). For Level 3 certification, which is required to work without direct supervision, applicants must: (1) meet Level 2 requirements, (2) hold an appropriate professional designation from IIC, (3) successfully complete specified IIC courses, and (4) have acted as an adjuster for at least 60 months within ten years prior to application. All certificate holders must carry Errors and Omissions Insurance. For official, detailed information about licensing requirements, visit the AIC website or contact AIC.

Working in Alberta

Insurance adjusters who are licensed by and in good standing with a regulatory organization elsewhere in Canada may be eligible for licensing in Alberta if licensed adjusters in the two jurisdictions have similar responsibilities and competencies. For more information, see "What if I am already certified in another province or territory?" and the Alberta regulatory authority (below).

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