
Insurance Adjuster
Insurance adjusters investigate insurance claims on behalf of insurers or individuals. They recommend whether to pay benefits from insurance policies, and negotiate payments and settlements.
Toll Free 1-877-644-9992
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Alberta Insurance Council
Call: 1-800-461-3367
Email: licensing@abcouncil.ab.ca
Website: www.abcouncil.ab.ca
Calgary Office
1430 308 4th Avenue SW
Calgary, Alberta T2P 0H7
Canada
Call: 403-233-2929
Fax: 403-233-2990
Edmonton Office
2700 10180 101 Street NW
Edmonton, Alberta T5J 3S4
Canada
Call: 780-421-4148
Fax: 780-425-5745
Under Alberta’s Insurance Act [pdf] and Insurance Agents and Adjusters Regulation [pdf], you must be licensed by the Alberta Insurance Council (AIC) to work as an independent insurance adjuster in Alberta.
Alberta offers 3 levels of insurance adjuster licences. Adjuster Level 1 and Level 2 licensees must work under the direct supervision of an Adjuster Level 3 licensee. Adjuster Level 3 licensees can work without supervision.
To apply for any level, applicants must:
In addition, each level has specific qualifications.
Adjuster Level 1 applicants must pass the Adjuster Level 1 exam.
Adjuster Level 2 applicants must:
Adjuster Level 3 applicants must:
For details about licensing requirements, contact AIC or visit the AIC website.
Insurance adjusters who are licensed by and in good standing with a regulatory organization elsewhere in Canada may be eligible for licensing in Alberta if their scope of practice and competencies are similar.
For more information, see What if I am already certified in another province or territory in Canada? and the AIC website.