Community Support Supervisor

Employer

Avelora Life inc

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work site environment

• Education or training
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Programs dealing with Autism Spectrum Disorder

Work setting

• Group home
• Work in employer's/client's home
• Various locations
• Relocation costs not covered by employer
• Rural area
• Hospital/medical facility or clinic
• Children's services facility
• Community centre
• College or university educational institution/establishment
• Recreational facility/institution
• Associations and non profit organizations

Tasks

• Supervise support staff
• Administrative and office activities
• Appraise clients' needs or eligibility for specific services
• Perform administrative tasks
• Assess client's relevant skill strengths and development needs
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Liaise with other social services agencies and health care providers involved with clients
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings
• Manage knowledge
• Supervise office and volunteer staff
• Administer first-aid and other assistance

Security and safety

• Criminal record check
• Driving record check (abstract)
• Adult Abuse Registry check

Transportation/travel information

• Own transportation
• Own vehicle
• Willing to travel
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the equipment you need to work from home (like internet and a workspace)?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Early morning
• Evening

Experience

1 year to less than 2 years

Employment terms options

• Shift
• Morning
• Night
• On call
• Day
• Weekend
• Overtime available

Workplace information

Hybrid

Health benefits

Health care plan

Financial benefits

• Mileage paid
• Night shift premium
• Registered Retirement Savings Plan (RRSP)

Other benefits

Learning/training paid by employer

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
• Participates in a government or community program or initiative that supports persons with disabilities
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities