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Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Contact Centre Agent - Customer Service

Employer

Blue Ocean

Date Posted

October 09, 2026

Languages

English
  • Location Work from home
  • Earnings $20.00 hourly
  • Work Hours 30 to 45 hours per week
  • Position Temporary Full Time
  • Vacancies 100  Vacancies
  • Closing Date Oct 30, 2026
Job Requirements

Employer

Blue Ocean

Languages

English

Education

No degree, certificate or diploma

Work setting

Insurance company

Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information

Computer and technology knowledge

  • Internet
  • MS Outlook
  • MS Windows
  • MS Word
  • MS Office

Security and safety

Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks

Own tools/equipment

  • Cellular phone
  • Internet access

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Experience

1 to less than 7 months

Workplace information

Remote

Financial benefits

Bonus

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Parking available

Support for persons with disabilities

Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Does not require Canadian work experience

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Interest Codes & Abilities
The Contact Centre Agent - Customer Service is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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