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Customer Service Clerk
Employer
Cloud StarDate Posted
September 23, 2026Languages
English-
Location Edmonton, AB
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Earnings $432.00 monthly
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Work Hours 6 hours per week
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Position Casual Part Time
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Vacancies 1  Vacancy
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Closing Date Oct 07, 2026
Employer
Cloud Star
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work setting
Telecommunications company
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Computer and technology knowledge
- Database software
- MS Excel
- MS Windows
- MS Access
- MS Office
- Spreadsheet
Type of experience
Call centre
Area of work experience
Marketing
Screening questions
- Are you available for shift or on-call work?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
Experience
1 year to less than 2 years
Employment terms options
Flexible hours
Financial benefits
As per collective agreement
Other benefits
Free parking available
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
Abilities
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