Customer Service Representative Supervisor

Employer

subsurfaceAI Inc.

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Work setting

Willing to relocate

Tasks

• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Organize and maintain inventory
• Negotiate with clients for provision of services
• Answer inquiries from clients and other company personnel
• Provide customer service

Supervision

1 to 2 people

Computer and technology knowledge

MS Office

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Initiative
• Organized
• Reliability
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?

Experience

2 years to less than 3 years

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits