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Guest Service Agent
Employer
Riverside SpaDate Posted
March 08, 2026Languages
English-
Location Calgary, AB
-
Earnings $17.50 hourly
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Work Hours 16 to 21 hours per week
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Position Permanent Part Time
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Vacancies 1  Vacancy
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Closing Date Apr 12, 2026
Employer
Riverside Spa
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work setting
Spa
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you authorized to work in Canada?
- Are you currently a student?
Employment terms options
Evening
Experience
Experience an asset
Employment terms options
- To be determined
- Day
- Weekend
Financial benefits
- Commission
- Gratuities
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Wellness program
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
Abilities
Compared to my abilities
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