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Job Details

Guest Service Supervisor - Hotel

Employer

NPC/Sandman Hotel Group

Date Posted

May 03, 2024

Languages

English
  • Location Calgary, AB
  • Earnings $24.00 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Jun 02, 2024
Job Requirements

Employer

NPC/Sandman Hotel Group

Languages

English

Education

Secondary (high) school graduation certificate

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Requisition materials and supplies

Supervision

5-10 people

Computer and technology knowledge

MS Outlook

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Screening questions

  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?

Experience

1 year to less than 2 years

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Special Initiatives

  • Jobs for Ukraine: This employer has selected to promote this job through "Jobs for Ukraine". Canadian citizens and permanent residents can still apply.

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

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