Skip to the main content
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Guest Services Manager

Employer

Blackfalds Motor Inn

Date Posted

May 13, 2026

Languages

English
  • Location Blackfalds, AB
  • Earnings $39.50 hourly
  • Work Hours 30 to 44 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Jun 03, 2026
Job Requirements

Employer

Blackfalds Motor Inn

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Work setting

Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Computer and technology knowledge

  • MS Word
  • Quick Books
  • Central reservation system (CRS)
  • MS Office

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player

Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?

Employment terms options

  • Early morning
  • Evening

Experience

2 years to less than 3 years

Employment terms options

  • Morning
  • Night
  • Day
  • Weekend

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition


Report a Problem

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Guest Services Manager is part of the following larger National Occupational Classification (NOC).

Interest Codes

Accommodation Service Managers
DIRECTIVE

Interest in co-ordinating information to manage the operation of accommodation establishments or departments within such establishments, to implement policies and procedures, to supervise staff and to oversee staff training

METHODICAL

Interest in setting work schedules and in monitoring revenues and expenses

SOCIAL

Interest in negotiating with suppliers for the provision of materials and supplies, and with clients for the use of facilities for conventions, banquets, receptions and other functions

Reading Interest Codes
A Quick Guide

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
Was this page useful?