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Guest Services Manager
Employer
Blackfalds Motor InnDate Posted
May 13, 2026Languages
English-
Location Blackfalds, AB
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Earnings $39.50 hourly
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Work Hours 30 to 44 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Jun 03, 2026
Employer
Blackfalds Motor Inn
Languages
English
Education
- College/CEGEP
- or equivalent experience
Work setting
Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Computer and technology knowledge
- MS Word
- Quick Books
- Central reservation system (CRS)
- MS Office
Security and safety
Criminal record check
Transportation/travel information
Own transportation
Personal suitability
- Client focus
- Efficient interpersonal skills
- Flexibility
- Team player
Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
Employment terms options
- Early morning
- Evening
Experience
2 years to less than 3 years
Employment terms options
- Morning
- Night
- Day
- Weekend
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognition
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- DIRECTIVE
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Interest in co-ordinating information to manage the operation of accommodation establishments or departments within such establishments, to implement policies and procedures, to supervise staff and to oversee staff training
- METHODICAL
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Interest in setting work schedules and in monitoring revenues and expenses
- SOCIAL
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Interest in negotiating with suppliers for the provision of materials and supplies, and with clients for the use of facilities for conventions, banquets, receptions and other functions
Abilities
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